Consumer behavior has changed dramatically — and likely permanently — as a result of the global pandemic. Since March 2020, ShipStation has kept a pulse on the progression of COVID-19 and how it transformed ecommerce long-term. Understanding how consumer trends have shifted can help merchants and businesses adapt their strategies for success. A recent ShipStation research study has key insights into how consumers globally are spending more, supporting small businesses, demanding more visibility into ...

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Before COVID-19, many businesses took their time launching ecommerce operations. With in-store business and other sales channels to focus on, incentives to move online just weren’t all that compelling. The coronavirus has turned that thinking on its head and created a new sense of urgency around accelerating ecommerce. An omnichannel sales strategy is no longer simply nice-to-have. It’s an absolute must in the age of COVID-19. Businesses have an opportunity to thrive in this era by moving online ...

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In the U.S., there are periods of time during which states do not require retailers to collect sales tax. These times are known as Sales Tax Holidays or sometimes “tax-free weekends.” Participation, schedules, and specific details can vary widely from state-to-state and within each state itself, often causing headaches for online stores with customers from all across the country. This post from TaxJar explains a little bit about the hows and whys of sales tax holidays and includes some advice for ...

Ecommerce is evolving, and so are the tools of the trade. One of the latest technologies to emerge for the back office is the Digital Operations Platform, or DOP. It’s touted as a transition away from enterprise resource planning (ERP) systems, but what exactly can this new tech do for an ecommerce company? Find out what a Digital Operations Platform is and how this shift in operations technology can benefit your ecommerce business in this blog post from ...

Think about the last time you moved. Despite the logistical nightmare that no one enjoys, people still move — to bigger or smaller houses, bigger or smaller cities, taller mountains or more water. Replatforming your ecommerce store involves many similar types of decisions. To know what kind of platform to choose, you have to know what you want your business to look like as it grows. (You wouldn’t move to a bigger city if you were looking to double down on open ...